FAQ

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FAQ

Frequently Asked Questions

We’ve answered the most frequently asked questions. Hopefully your question is answered in the list below; if not, please feel free to call us toll-free at 1-800-881-9905 or email your question to info@gchc.com

How often is a doctor on site?
In most centers, we have monthly physicians visit as well as nurse practitioners that visit on a regular basis.

How do you keep track of residents’ medical records?
Each center keeps electronic documentation for all of our residents. Nursing and CNA documentation (Point of Care) has been implemented as well as electronic Medication Administrator Records, also known as eMAR. Electronic documentation ensures safekeeping and accessibility to all medical records.

Does the home arrange outside activities for residents?
Each center employs a life enrichment team that is dedicated to making each resident’s stay as enjoyable as they can; outside activities range from trips to local department stores to day trips to the zoo. In addition, the centers make sure there are a number of events and activities at each center for residents to enjoy.

Are residents able to bring items such as pictures or personal belongings, for their room?
At Gulf Coast we want each and every resident to feel like they are home so the centers encourage residents to bring items that will make them feel comfortable and secure. Many of our centers have signs outside each resident’s room that read “This is my home, please knock” in order to reinforce our respect for them and their space.

 

How flexible is your menu—can residents make choices?
One of the conveniences that set our centers apart is our resident-centered dining experience. Our culinary teams do their best to prepare meals for all to enjoy and most of the centers have the flexibility to prepare meals upon request.

What is the longevity of your staff?
The longevity and experience of our associates contributes to overall success of our company and quality of care for the residents. Over 1,200 of our associates have been with the company for more than 10 years and almost 400 associates have 20+ years of service. We attribute this to the focus that we place on our people and the ownership and pride they feel about us.

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