Gulf Coast Health Care, LLC and its affiliates (“Gulf Coast”) comply with all applicable civil rights laws and do not exclude, deny benefits to, or otherwise discriminate against any individual (i.e., residents, clients, stakeholders, or visitors) on the basis of race, color, religion, national origin, gender, gender expression, gender identity, sexual orientation, age, HIV status, ancestry, amnesty or veteran status disability, marital status, pregnancy, genetic information, or any other legally protected status in admission to, participation in, or receipt of services and benefits under any of its programs and activities whether carried out by Gulf Coast directly or through a contractor or any other entity with which Gulf Coast arranges to carry out its programs or activities.

Gulf Coast:

  1. Makes available free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats,      other formats)

  1. Provides free language services, as and when needed, to people whose primary language is not English, such as:

Qualified interpreters

If you need these or other services, contact the Administrator or Social Services Director at the specific Gulf Coast facility or location.

If you believe that a Gulf Coast facility has failed to provide these services or engaged in discrimination, you may file a grievance in person or by mail or telephone by contacting Gulf Coast’s Corporate Compliance Hotline at (800) 881-9905 ext. 0202.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at

PCA to CNA Program - Gulf Coast Health Care

Gulf Coast Health Care - Pensacola, FL

Files accepted: PDF, Doc