Get answers to Gulf Coast Health Care’s most frequently asked questions.

Staff pushing Elderly woman in wheel chair down hallway.

Find out what you need to know with the answers to our frequently asked questions below.

How often is a doctor on site?
In most centers, we have monthly physicians visits as well as nurse practitioners that visit on a regular basis

How do you keep track of patients’ medical records?
Each center keeps electronic documentation for all of our patients. Nursing and CNA documentation (Point of Care) has been implemented as well as electronic Medication Administrator Records, also known as eMAR. Electronic documentation ensures safekeeping and accessibility to all medical records.

Does the center arrange outside activities for patients?
Each center employs a life enrichment team that is dedicated to making each patient’s stay as enjoyable as they can. Outside activities range from trips to local department stores to outings to the zoo. In addition, the teams make sure there are a number of events and activities at each center for patients to enjoy.

Are patients able to bring items such as pictures or personal belongings for their room?
At Gulf Coast we want each and every patient to feel like they are home. So the centers encourage patients to bring items that will make them feel comfortable and secure. Many of our centers have signs outside each patient’s room that read “This is my home, please knock” in order to reinforce our respect for them and their space.

How flexible is your menu—can patients make choices?
One of the conveniences that set our centers apart is our patient-centered dining experience. Our culinary teams do their best to prepare meals for all to enjoy and most of the centers have the flexibility to prepare meals upon request.

What is the longevity of your staff?
The longevity and experience of our associates contribute to the overall success of our company and quality of care for the patients. Over 1,200 of our associates have been with the company for more than 10 years and almost 400 associates have 20+ years of service. We attribute this to the focus that we place on our people and the ownership and pride they feel about Gulf Coast Health Care.

If you have any additional questions about Gulf Coast Health Care that aren’t answered above, please do not hesitate to call us. We’re here to help you any way we can, including making sure you get all the answers and information you need. Visit our Locations page to find the number for a specific center near you.

PCA to CNA Program - Gulf Coast Health Care

Gulf Coast Health Care - Pensacola, FL

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