March 2nd, 2016 - Arcadia Health and Rehabilitation

To the wonderful family at Arcadia Health & Rehabilitation Center:

We would like to say thank you, to you all at Arcadia for the love and impeccable care you showed Granny (Joan Allen) while she was a resident. At first we were concerned with how she would cope in a home after being so independent, but your wonderful staff helped her settle in and made her part of your family. Our entire family was so lucky to have you care for Granny! You made her days special in so many ways: from applying cream on her hands, body, doing her hair and nails, because of you she always looked clean and well-groomed from head to toe. When we mentioned any of your names Granny’s eyes would light up and a smile would spread across her face. In caring for Granny with compassion and enthusiasm, you gave us peace of mind. it was so important to us that Granny was able to spend her last year in such a caring environment, with such a high standard of care delivered with such warmth and love. She always said how happy she was and how kind you were to her. When she was in the hospital the last time all she wanted to do was go “home” to Arcadia to the people who cared for her and loved her.

Again, thank you all, with love, from our family to yours, for the wonderful treatment of Granny.

Papa, Dougie, Paula, and her grandchildren and great grandchildren